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Dealing With Extortion Spam

April 1, 2019 by dennis

This morning we had a common help ticket request. A customer had received an email telling him to pay up or his secrets would be revealed. The secrets concerned his sexual behavior. He was disgusted and wanted to never get such an email again. I don’t blame him. The email was almost certainly a shot […]

Filed Under: Email

Grey Listing and Sender Verification

October 27, 2015 by dennis

I was asked today if some email is not getting through the spam filters on our mail server.  In general, only spam is filtered out, but there are some uncommon cases where wanted email is rejected.   The more email is filtered, the more opportunity exists for mistakes.  Once in a while email does get classified as spam when […]

Filed Under: Email

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